Thank you Steve ..............
Thank for your time, patience, dedication, and for always going the extra mile to help out!
Dear Mr. Pressman:
Ivette Four Star **** Customer Service
I wanted to let you know, what a great feeling it is, no matter what is going on at that moment, to see Ivette’s smiling face… She is one of the kindest and most caring people, I’ve ever met… She always takes care of everyone with such love… No matter how busy it is, she never gets frazzled…She is truly an amazing asset to your store….
I would like to say thank You to Pill Box and to Angela Pressman for the advice, products and care I have received. Angela is very knowledgeable, patient and well suited for her role at Pill Box. I have seen great improvements in my health and I will always be grateful!
Dear Mr. Pressman,
My name is Kim Fabis and I am the Director of Nursing at Moody Manor. I want to share with you how your “Surgical Staff” exceed my expectations for Customer Service! Chris, Juan, Shelly, Dawn and Angie demonstrate the willingness to always go the “extra mile”! I know I can count on their prompt and efficient assistance whether it’s fixing a broken electric Hospital Bed, ordering medical supplies or helping me find a billing code!
I appreciate their professionalism, their knowledge about products and the level of dedication they demonstrate to meeting the needs of the clients I serve.
Congratulations to you for having such a great Team!
Sincerely, Kim Fabis, RN
I had the pleasure of working with Amy and your pharmacy at Pembroke Pines off of Taft and Flamingo today! Amy helped me with several issues and went above and beyond in ensuring that I was taken care of. I was thoroughly impressed with her service and felt it warranted to call attention to my visit. Amy is a valuable member of your team and you are lucky to have her. I just wanted to let everyone know. Feel free to contact me if you would like act further clarification regarding my experience.
Thanks for taking the time to work with your clients and help them!
Hi Mr. Pressman,
Lately I am forced to visit your medical supply store a lot. I must correct that, it’s our store since the older that I am getting more often I visit. Your staff members are very caring and helpful but I must mention Angie Martinez always demonstrates some special attention in the way she serves people. I went to buy an item to the store the other day. I observed her assisting an older gentleman who wanted to buy a scooter, she was very patient, informative, professional, and business like. Other people like me may have been anxious to get the older man let go of her but he wouldn’t. Anyway, I got one which did not fit me but today she helped me to chose the right size. To me, because of the excellent and superior customer services that she is delivering, I will come back again. Please let her know she is a great asset and share my remarks with her.
I’ve been coming here for 23 years and I think Best Pharmacy in Pembroke Pines!
Thank you! B.V.
This Pharmacy customer service is very good. The staff are friendly
Thank you! L.L.
Great place to find products that you can’t get anywhere else!
Thank you! Aly Family
My family love the Pill Box Pharmacies because our baby girl has had numerous health issues since birth, and it’was when se was about 4 month of age our relationship with Pill Box began when I needed to get her medicine to treat GERD compounded. Her special formula is ordered through Pill Box, too. Now she’s two and her medical needs are not quite as extensive, but a friendship has been formed with Pill Box Pharmacies that is forever.
Thank you! K.V.
The Pill Box has been a GREAT pharmacy with rapid and friendly customer service. The staff make you feel like family.
Great community pharmacy!
Hi Mr. Pressman,
Thank you so much to Pill Box Pharmacy! Staff is amazing, always so attendive, and friendly. Love you guys!!
Attentive, Monica Ramirez
I’ve been coming here since Pill Box opened in 1985, I always got my medicine here for my former wife, who was very ill. Back then taft was just a 2 way street. We love the customer service here!
My name is Johnny Grandinetti I’ve been coming to your store at Taft st, I was referred to your pharmacy. I would like to tell you about 2 employees that work at your store. Ivette Gutierrez and Angie have been so helpful to me for products and information that I need.. They are curtious, informative and very helpful. I just wanted to send you a quick note to let you know about these two employees and that I will gladly recommend this store/pharmacy to all my family and friends .
Thank you. JG
I wanted to take the time out to thank you for always supporting our patients & families with safe discharges.
Multiple people have told me examples on multiple occasions of instances where you provide your assistance during your off hours (making yourself available by cell phone) & helping families that can’t afford their medications.
The care coordinators really appreciate all that you do – going above & beyond for the pt.
You are Simple the Best!
Recently I went into Walgreens and not only did they not have the medication but they stopped taking my health insurance. I went to more than 5 CVS Pharmacies and none had the medication available. I contacted Navarro Pharmacies and they also didn’t have the medication in stock. I suddenly remembered Pill Box Pharmacies and I called. I must say from the moment they answer the phone you feel VERY comfortable. Pill Box Pharmacies had the medication. I went over after work to Pill Box Pharmacies located at 1700 NW 122 Terr in Pembroke Pines which is one block East of Flamigo. As I walk in I am blown away, WOW this place was amazing. The cleanliness, the products, the customer service, and sooooo much more. I gave the prescription to the pharmacist and she said I could wait for the medication which was perfect. I walked around the whole store and was fascinated by all the products and all the natural remedies they carry. In no time my prescription was ready. I don’t think 10 minutes had even passed. The lady at the register was very polite and had great customer service skills. I couldn’t hold back and I asked for the manager Steve Pressman so I can tell him how wonderful his pharmacy and employees are. He was also a very polite and nice man.
I will NEVER get my prescriptions from anywhere other than Pill Box Pharmacies. My only regret is not going sooner (many years ago).
Thank you for everything, I am definitely one satisfied customer.
Sincerely, Maria F.
The Staff at Pill Box:
There is no one like the Staff at Pill Box,
Dear Angela and Steve:
To Pill Box Family & Friends
Happy Holidays! Deborah C.
To all of the Staff @ Pill Box Pharmacy!,
To all of the Staff @ Pill Box Pharmacy!,
We wish you a very Happy and Healthy Holiday season!
We thank you from the bottom of our hearts – for all you do, for us all year long!
Thank you for the opportunity too, to buy that delicious candy from Matthew!
By the way – we believe that Ivette is our Angel on Earth!
Love to all of you and your families!
Dec 7, 2014,
Live been dealing with Shelly, Dawn, Chris, Angie and Juan since my mother came to live with me, and I needed more and more medical equipment.
Mom is 114 years old now, and Hospice is managing her needs
Will I come back!!! You Bet”
Although Walgreens is directly across from my apartment, I would miss the personal attention, the laughter, the family – like atmosphere.
Hopefully I will never needs the necessities my mother needed, but I will drop on just to say “Hello” you can count on it.
Thank you, Ruth E. D.
Dear Ivette & pharmacy gang,
(P.S. Please have lunch or party on me)
I just wanted you to know this because you are very blessed to have such a great employee!
Barbara Sammarco, R.Ph.
When Words Escape Flowers Speak.
Love You Forever,
Michelle And Perry
Thank you all!
Love, Maynor “Frank” Harrele & wife, Judy!
P.S. We just both LOVE Ivette!!
Good Afternoon, Mr. Pressman
Juan is simply the best employee I have encountered while visiting your stores on 2 occasions this year. First in April and then last Friday.
I am an international resident and was traveled to Miami to purchase some medical supplies for my husband who had recently lost his leg. The level of service and assistance Juan provided was phenomenal! As a result of that exceptionally courteous and professional service, I returned to Miami on Friday last week and headed straight to the Pill Box to search out Juan to purchase additional supplies. To my amazement he even remembered me from the April visit.
As one who thrives on good customer service I must commend Juan for going above and beyond what I believe to be his call of duty. i say that because it is simple enough to have product knowledge on a sales floor but offering advise, providing alternative solutions, recommendation complimentary products, calling another location to find a product that is out of stock, taking the supplies to the cashier, and the biggest one of all – a personality and smile to match – all these made my experience with Juan and the Pill box one to commend and recommend to anyone i know who is looking for medical supplies. My combined purchase on those visits was well over US$500.00. i was also able to get every item on my list, thanks in part to Juan’s effort.
In signing his praise to other employees in the store, they provided me your contact information so I can formally register my great satisfaction to you. I do hope he will be justly rewarded and recognized for his superb service and excellence in executing his duties.
Feel free to share this email with Juan if it fits within your company’s policy.
Until Ivette at Pill Box Pharmacy said she can help me. (03-14-2013)
I went on her all natural remedy and within three months the nail started to grow out healthy! (06-25-2013)
For a lot less money than the doctors and prescriptions cost!
Now I’m looking forward to my 1st manicure in 2 years!
Thank you Ivette and Pill Box!
*Reene used three supplements to eliminate the fungus and restore her nail to a healthy state.
You can buy these products at Pill Box Taft street (Each case is different, so please come in)
Norman and Helene
My old Pharmacy dropped my insurance.
I was lost. I came to Pill Box and the Pharmacist spoke to me personally (though) extremely busy. They are able to take care of all my meds. From day one Ivette has treated me like a daughter. Everyone is pleasant, helpful, and takes time to give you a smile. I’m a customer for life!.
Thank you all!
From the desk of Dr. Meister Pediatric Hematology/Oncology
To Laura and Colleagues in Weston: Thank you so much for being so accommodating and for compounding pain medication for Amanda. (You made her last days easier by ameliorating her suffering and that of her parents.) I look forward to continuing to work with all of you!
Tina C. & Family
Please accept this token of our appreciation. Your caring and advice has been so meaningful throughout the years. You are a wonderful human being. Thank you so very much.
Rhea & Jack.
John & Lorry
Just a quick note to thank you, for your professional and friendly care with me and my family over all these years, you guys are the very best and thank you for taking care of my patients, as well.
Dear Pharmacists and Associates:
Just wanted to THANK YOU so much for helping me get my Rx for my dog PIA, you care is much appreciated. She’s feeling much better .
Pill Box Pharmacy Staff
Just a note to say “Thank You” for the great job you do on taking care of mom & I. We appreciate you!!!
Ruth & Harry.
I want to Thank You and the whole “crew” for your kindness and service while I have been going through this treatment. I am now finished with good results and I count all of you as part of my “recovery team”! Thank You again!
Just wanted you to know, Lauren has been really helpful and efficient as are all your staff. I really appreciate doing business with them. It is certainly a credit to you too. P.S. I recommend you to all my friends.
This is Leslie, Brandon’s mom from Green Gator’s soccer
Hi there, I hope all is well. I just wanted to let you know that last week I went to your pharmacy to get magic mouthwash (my older son Matthew had a tonsillectomy). I just wanted to point out one of your employees. Her name is Shantell. She was so nice, professional and very helpful. I asked for you, but she said you were on vacation. She helped me out the same way I’m sure you would have if you were there. She exercised good judgment. Thanks again!
I wanted to take a little time out to express my gratitude towards you and your pharmacy. I was there Friday, the 24th at about 6:30 needing an allergy free synthroid. The young lady that help me was so nice and informative that I felt like the only patient there. I believe her name is Karen. She mentioned that you all were getting ready to close, but would take the time anyway to make the capsules for me. I told her that I was allergic to everything and she mentioned that she can make the capsules in from scratch and using a veggie cap. She even called on Tuesday to follow up and make sure I was OK.This has never happened at Walgreens! I am very thankful for you and your establishment, but also thankful for the young lady that helped.
I just wanted to let you know that it is a pleasure doing business with you and your staff.
Everyone is always so helpful and courteous. Your employee, Justin is so professional and attentive. He is always there to help us and to answer any questions that we may have. He always makes sure that we have what we need. I’ve experienced that with you as well and I want to thank you, also. I will certainly continue to send you business as usual and to always speak highly of the Pill Box and its employees. Thank you for your time and G-d Bless.
On Monday October 29, 2012
My mother-in-law and myself came to the location on Taft Street. I wanted to let you know your employee Dawn was so knowledgeable, helpful, courteous and kind. It was a wonderful experience having such personal assistance.
Dear Dr. Pressman:
I was recently referred to purchase supplies at the Pill Box from Dr. Z C’s office. I have often seen your print advertising but this was the first time I had actually been in your pharmacy. It was a very enjoyable visit. I looked all over the store and was amazed at the variety of medical, OTC and gift items.
I am writing you to express my appreciation for the outstanding knowledge and customer care that Max in pharmacy provided me this past weekend and numerous times as well. After explaining to him what medication would be needed to alleviate my symptoms and our discussion medically about other medications that could work, he recommended Biclora-D. This is exactly what I needed. It was as if the correct key was put into the lock to open the door. Truly outstanding!!!
D F C, MS, Ph.D., CHT
For many years both my family and I have ALWAYS filled our prescriptions with either CVS or Walgreen’s. Always have received the same “We don’t care attitude” from their Pharmacists to their staff behind the counter. It was highly recommended to try you-“Pill Box” and boy what a difference! Ivette has now won me over! There is NO reason to ever go anywhere else. Ivette is extremely professional, courteous and helpful. She greets everyone with a warm smile and sets such a remarkable example for your company. Will I ever go anywhere else?? Absolutely not—Your staff is everything any customer can ever ask for. Will I recommend you to others?? ABSOLUTELY!! Many thanks and Kudos to your staff in Pembroke Pines and especially to Ivette. I’m sure there are many other customers out there who feel the same.
I have made several trips to visit your pharmacy and have received courteous service each and every time.
I am just taking a second to reflect with you the comfort and satisfaction that I have received from your information, in aiding me in maintaining the life style that I enjoy. I have completed the transfer of all my medications, supplements, and vitamins to your Pill Box pharmacy, just because of your knowledge and support.
Thanks for your support,
R R W
I’ve been working with Angela for about 2 years now…
…And can’t tell you how much better I feel. When I first saw her I was run down, exhausted and over-weight. After going through my blood work, Angela explained that I was vitamin and mineral deficient. I began to take supplements and immediately felt better. From there we began to tweak my diet just slightly and that resulted in better lifestyle eating habits. Now we are working with bio-identical hormones and I not only feel better physically and emotionally but know that the natural supplements I’m using are the healthier alternative. Angela’s knowledge of the benefits of different supplements is as unparalleled as her passion for helping people.
I wanted to write to let you know...
…How marvelous it has been getting help from Angela Pressman. For the past several months, I have faced several major health challenges. Her careful, thorough and caring support has made all the difference in how I am doing today. Not only did Angela coordinate with my PCP, she also worked with my gynecologist to ensure that my care was coordinated and of the highest quality. Angela even came to the office visit I had with my Ob/Gyn to explain my hormonal needs and to make recommendations. Her knowledge and ability to explain really complex things is remarkable. I am a living testament to her skills and a grateful patient. I strongly recommend her to anyone who is facing clinical challenges and life changes. She is a miracle worker!
Following our conversation of this monday, this message is to compliment on the performance of Shelly. I have had a problem since november of last year – asking for reimbursement of an item bought at your pharmacy. Around two months ago i presented the documents to another employee and he assured me that he would send all to medicare. He told me that the matter would be solved in 40 days. Well, that was not done and the matter is now in dawns hand. Shelly heard of my problem and she was kind enough to explain it in detail in writing as i requested. She was simple in her words, answered all my questions — had a very professional manner which made me feel that this issue will be solved in the near future. This will be done due to Shelly’s performance. Thank you.
Hello Mr. Pressman,
I just want to send a note to you regarding one of your employees, Juan, in the Medical Supply Department. Recently, my mom has had a few health issues. On a hospital visit, the doctor recommended us to get special support stockings to alleviate her swelling in her feet. I called over to your Pillbox and they said to come on by. Well…we did. We were fortunate to have Juan help us that first Saturday morning, in this yet new endeavor and obstacle we needed to hurdle. He was confident and calm which immediately put my mother at ease (and that is not an easy feat!). Juan worked with us as if no one else was in the store, and trust me there were a bunch of customers needing assistance. He measured, re-measured. He pulled stockings off the shelf to see what we would be best. He gently showed my mom how to put the stockings on by herself, she lives alone. So patient , calm, reassuring , soft spoken. I couldn’t have asked for any one more experienced, dedicated and caring. He asked us to come back everySaturday until the swelling was controlled and she was good to go with a smaller size. So we did. He took care of us, every Saturday for a month! In our daily lives, we are all is such a rush to go places and get things done, that we don’t take a moment to appreciate what is there for us. Thanks for having him on your staff!